Microsoft Dynamics 365 Business Central is becoming a game-changer for small and mid-sized companies. It helps to improve their daily business operations without dealing with complicated or expensive traditional systems.
It is already used by more than 40,000 customers worldwide, and the number of active users is growing rapidly, up 75% every year. As part of Microsoft’s business application suite, it is currently the fastest-growing product.
Because it runs in the cloud, Business Central offers strong security and advanced AI, making it a highly appealing choice for businesses focused on efficiency and data protection.
Why Choose Microsoft Dynamics 365 Business Central?
Dynamics 365 Business Central is a cloud-based Enterprise Resource Planning (ERP) solution designed for SMBs. Unlike on-premises systems, it operates as a Software-as-a-Service (SaaS) platform, eliminating the need for hardware, servers, or complex IT configuration. Business Central connects the entire business in one system:
- Financial Management
- Sales and Customer Service
- Supply Chain and Inventory Management
- Operations and Project Management
Businesses using ERP systems see up to a 25% reduction in process cycle times (2024). Additionally, more than 80% of enterprises use Microsoft Dynamics 365 for financial planning and analysis.
The Microsoft Dynamics market is forecasted to grow from USD 13.7 billion in 2025 to USD 42.2 billion by 2035, with a CAGR of 11.9%.
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Secure Architecture in Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Dynamics 365 Business Central is built with security as a top priority. It uses multiple layers of protection to keep business data safe, meet compliance requirements, and ensure that operations continue without interruption.
- Data Encryption
Azure SQL Transparent Data Encryption automatically protects the data stored in the system. Additionally, TLS encryption safeguards data as it moves between devices and the cloud, preventing interception during transmission. Together, these protections secure sensitive information and prevent potential breaches.
- Authentication and Access Controls
The system integrates with Azure Active Directory to securely manage user identities and control access. Multi-factor authentication (MFA) adds an extra layer of protection by requiring users to verify their identity during login with more than just a password. With role-based access control (RBAC), administrators can assign permissions to specific job roles.
- Auditing and Monitoring
Microsoft Dynamics 365 maintains detailed records of all system activities and changes via comprehensive audit logs. In addition, the platform generates real-time security alerts to notify administrators of unusual or suspicious actions, enabling them to respond quickly to security threats.
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Compliance and Regulatory Standards in Dynamics 365 Business Central
Microsoft Dynamics 365 Business Central is designed to help organizations meet global data protection requirements with ease. The platform includes built-in compliance features for regulations such as GDPR and supports strict data residency rules.
Businesses choose where to store their data to ensure that sensitive information stays within approved regions. Business Central also provides advanced privacy tools, such as tokenization and pseudonymization, which replace personal data with secure placeholders to protect sensitive information even if unauthorized users access it.
Beyond compliance, Microsoft continuously releases automatic security updates and patches, keeping the system protected against emerging cybersecurity threats without requiring additional work from internal IT teams.
Microsoft Dynamics 365 Business Central also offers straightforward and predictable pricing. Companies subscribe on a per-user, per-month basis. The Essentials plan includes core business features such as financials, sales, and supply chain management.
The Business Central plan starts Rs. 6,655 per user per month and adds manufacturing and service management capabilities. Enterprise pricing is available for large or highly customized deployments.
Implementation costs depend on business size and it typically costs on scope of work (SOW), ranging from 20-80 lakhs INR.
All subscriptions include regular updates and security enhancements at no additional cost, making budgeting simple as the business scales.
AI and Copilot Features in Microsoft Dynamics 365 Business Central
Microsoft brings artificial intelligence directly into Dynamics 365 Business Central through Copilot, helping employees save time by automating routine tasks.
Copilot can automatically gather product details and create polished product descriptions that match a company’s brand, making it especially valuable for e-commerce businesses, particularly those using Shopify.
It also speeds up bank reconciliation by reading bank statements, matching transactions to system records, and suggesting the correct ledger accounts, reducing hours of manual work.
With the 2024 Wave 2 update, Copilot now allows users to generate sales documents by uploading files or typing natural-language instructions.
Developers can also build customized Copilot features using the Copilot toolkit, tailoring AI to specific industries or workflows.
Microsoft research shows that nearly 90% of employees want AI to handle repetitive tasks, and Copilot directly supports this goal by freeing teams to focus on more strategic, high-value work.
Market Position and Growth Trajectory
The global market for enterprise resource planning (ERP) software is valued at $78.3 billion in 2025 and may grow to $140.5 billion by 2032, with a steady annual growth rate of 9.2%.
Microsoft Dynamics 365 is used by over 40,000 organizations worldwide, which is more than Oracle NetSuite’s reported 38,000 customers. Its availability in 170+ countries highlights Microsoft’s strong commitment to supporting global businesses with localized features and compliance.
Today, about 70.4% of ERP spending goes toward cloud-based solutions, as companies prefer scalable systems that do not require expensive hardware.
Because MSFT Dynamics 365 Business Central is fully cloud-based, it is well-positioned to capture even more market share as businesses continue to move away from outdated on-premises systems.
Industries Saamsha Technologies Serves
From manufacturing and retail to finance and professional services, Saamsha Technologies tailors Business Central deployments to match unique industry challenges. Our experts configure modules, workflows, and dashboards that align with your business goals for faster ROI. So, speak to Saamsha’s Technologies Dynamics 365 consultants to explore customized ERP solutions for your business growth.
